Privacy Policy

Last Updated: August 2026

House & Habit ("we", "our", or "us") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable privacy laws.

Information We Collect

Depending on how you use our website, we may collect:

Your name
Email address
Billing information
Country of residence
Purchase history
Website usage information
Device and browser information
Cookies and analytics data

We do not store your credit card details. Payments are securely processed by our third-party payment providers.

How We Use Your Information

We use your information to:

Process your purchases.
Deliver digital downloads.
Respond to customer enquiries.
Send order confirmations.
Improve our website and products.
Provide customer support.
Send newsletters and marketing emails if you have chosen to receive them.
Comply with legal obligations.

Marketing Communications

If you subscribe to our mailing list, we may send updates, product launches, promotions and renovation tips.

You may unsubscribe at any time by clicking the unsubscribe link in any email.

Our website uses cookies to:

Remember your preferences.
Improve website performance.
Analyse website traffic.
Provide a better browsing experience.

You can disable cookies through your browser settings, although some website features may not function correctly.

Analytics

We may use analytics tools, such as Google Analytics, to understand how visitors use our website.

These tools collect anonymous information about website usage and do not identify you personally.

Third-Party Services

We may share information with trusted service providers that help operate our business, including:

Payment processors
Email marketing providers
Website hosting providers
Analytics providers
Customer support platforms

These providers only receive information necessary to perform their services.

Protecting Your Information

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no online system can guarantee absolute security.

Your Rights

Depending on applicable law, you may have the right to:

Access your personal information.
Correct inaccurate information.
Request deletion of your information where legally permitted.
Withdraw consent for marketing communications.
Object to certain processing activities.

To exercise these rights, please contact us using the details below.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Children's Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through the contact page on our website.

Privacy Policy

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